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On-site
service is provided to our Service Plan clients at a reduced rate and
can be purchased as a stand alone service in hourly packages. This
service is best for businesses and users that need the computer or
equipment serviced and back in operation as quickly as possible.
Services available include, repair, preventive measures, routine
maintenance, software updates, hardware upgrades, network
installation and configuration, computer and server installation,
and general computer housekeeping.
online
service
is provided as a subscription based service plan or can be purchased
as a stand alone service on an hourly basis. This service causes
very little disruption to your business environment, faster response
time than on-site service and will save
you money.
Drop-off
service
is available to anyone in the Jacksonville metropolitan
area. This service is best suited to those that can be without the
computer system for a limited time. Turn around time on drop-off
service is typically 24 hours.
Telephone
support
is provided as a subscription based service plan or can
be purchased as a stand alone service on an hourly basis. This
service is best used for minor issues.
Repair
shop service
is done by our own staff in our facility. If your
computer or equipment needs repair, we can do it. You will be
given a diagnosis and estimate to repair for approval. |